NEVER MISS AN EMAIL FROM US! ADD US TO YOUR SAFE SENDERS LIST

Be sure to check your junk or spam folder if you suddenly stop receiving our emails… and to ensure they get delivered directly to your inbox, add us to your Safe Senders list!

Below the instructions on how to add an email address to your Safe Senders list for several popular Internet Service Providers and email companies.

 

 

AOL
Open the most recent email you’ve received from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
Click on the sender’s name and email address.
Click “Add to Address Book” in the window that appears.
Enter any additional information.
Click Save.

COMCAST SMARTZONE
Click Address Book.
Click “New” and choose “New Contact”.
Add the email address (clevelandpublictheatre@mail-cptonline.org) and any additional information.
Click Save.
COX.NET EMAIL
Go to WebMail Inbox window.
Click “Preferences”.
Under General Email Preferences, click Blocked Senders.
Type in the sender (clevelandpublictheatre@mail-cptonline.org) or domain (mail-cptonline.org) you wish to allow in the Exceptions List.
Click Add.
Click Save.

EARTHLINK
Open the Address Book.
Click Add.
Enter your contact’s domain (mail-cptonline.org).
Click Save.

ENTOURAGE
Open the most recent email from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
Right-click the sender’s email address.
Select “Add to Address Book” in the short-cut menu.
Verify the sender’s contact details.
Click Save.

GMAIL
To ensure that you receive emails in your inbox, you can add our email address to your contact list. If one of our emails has been moved to the spam folder, you can mark it “Not Spam” to add it to your Safe Senders list.

Select contacts from the options on the left side of the Gmail Inbox.
Select Create Contact on the top menu.
Enter the email address (clevelandpublictheatre@mail-cptonline.org) in the primary email box.
Select Save.

MACMAIL
Open the email most recent email from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
Ctrl-click the sender’s email address and select “Open in Address Book.”
Verify the sender’s contact details.
Click Save.

 

MCAFEE SPAMKILLER
Click Friends.
Click Add.
Enter your contact’s domain (mail-cptonline.org).
Click OK.

MSN
Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
From the E-mail settings screen, select Junk E-mail Guard.
Select Safe List.
Enter the email address (clevelandpublictheatre@mail-cptonline.org). Example: You can either enter the specific email address or use *mail-cptonline.org or @mail-cptonline.org to add any emails coming from the domain to your Safe Senders list.
Select Add.

MOZILLA THUNDERBIRD
Check if our email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
Click Address Book.
Make sure that the Personal Address Book is highlighted.
Click New Card, the New Card window will display.
Under the Contact tab, copy your our From address (clevelandpublictheatre@mail-cptonline.org) and paste it into the Email dialog box.
Click OK.

NORTON ANTISPAM
AntiSpam works along with Outlook, Outlook Express, Netscape, Yahoo, and MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list:

Start Norton AntiSpam, select Status & Settings tab.
Select AntiSpam.
Select Configure button – right hand side bottom of the screen.
Select Allowed List tab – second tab on the list of tabs.
Select Add.
Enter the email address clevelandpublictheatre@mail-cptonline.org in the Email address box.
Select OK.

OUTLOOK
For 2003, 2007 and Express – Without an example email address in your inbox:
Select Actions from the toolbar at the top of the screen.
Select Junk E-mail.
Select Junk E-mail Options…
Click the Safe Sender tab.
Click Add.
Type in the email address you wish to add to your safe sender list (clevelandpublictheatre@mail-cptonline.org).
Click OK.

For 2003, 2007 and Express – With an example email address in your inbox:
Open the most recent email you received from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the “Junk Email” section
Select “Add sender to Address book”.
Click OK.

For 2003, 2007 and Express – To add our entire new e-newsletter domain to your Safe Senders list:
Open the most recent email from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
In the Toolbar options at the top, click the Safe Lists drop-down.
Note: This is located in the “Junk Email” section
Select Add Sender’s Domain (@mail-cptonline.org) to Safe Senders List.
Click OK.

For 2010
In Outlook, go to the Home tab.
Click the Junk button.
Choose “Junk E-Mail Options” from the drop-down list.
Go to the Safe Senders tab.
Type in either the email address (clevelandpublictheatre@mail-cptonline.org) or the domain (mail-cptonline.org) name you wish to add.
Click OK.

For 2013
In Outlook, go to the Home tab.
Click Junk > Junk Email Options.
Select the Safe Senders Tab and click Add.
In the Add address or domain box, enter the email address (clevelandpublictheatre@mail-cptonline.org) or the domain name (mail-cptonline.org) you want to add to your Safe Senders list.
Click OK and close the window.

Express
In Outlook, go to the Tools menu.
Select “Address Book”.
Click New and select New Contact from the drop-down menu.
Type in email address (clevelandpublictheatre@mail-cptonline.org) and include any details you want.
Click OK.

 

OUTLOOK.COM (FORMERLY HOTMAIL)
Open your Outlook mailbox.
Select Options from the top right (next to the question mark).
Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
In the space provided, enter the address (clevelandpublictheatre@mail-cptonline.org).
Example: You can either enter the specific email address or use *mail-cptonline.org or @mail-cptonline.org to add our new domain to your Safe Senders list.
Select Add to list.
Ensure the safe mailing lists box has the address you entered, and select OK.

ROAD RUNNER
Adding an email address to the Safe Senders list will add the email to your inbox and future emails will be delivered to the inbox.

Open your Road Runner mailbox.
Open your Junk Mail folder.
Select the email that includes the e-mail address you would like to add as a safe sender (clevelandpublictheatre@mail-cptonline.org).
Click “Mark as Not Spam”.

SBCGLOBAL
Add a Contact to SBC Safe Senders list
Find the “From address” from your most recent email from CPT (coming from clevelandpublictheatre@mail-cptonline.org).
Open your SBCGlobal Address Book and then click the Add Contact button.
Fill in the From address in the space provided.
Click in the Save Contact button.
Or, Add a Filter
Open your mailbox.
Select Options on the top right hand side > Mail Options > Filters > Add Filter.
Select Filters.
Click “Add Filter”.
In the top row, labeled From Header, select “Contains” from the pull down menu. Enter the address in the text box next to the pull down menu. Example: You can either give the specific email address (clevelandpublictheatre@mail-cptonline.org) or use @mail-cptonline.org or *mail-cptonline.org to add the domain to your Safe Senders list.
At the bottom, where it says “Move the Message To:” select Inbox from the pull-down menu.
Select the Add Filter button once again.
If the email has been filtered to your “bulk” folder, simply open the message and click on the “This is not Spam” link next to the “From” field

SPAM ASSASSIN
Find the spam assassin folder on your hard drive, and open it.
There would be a file named user_prefs. Open it with a text editor (such as Notepad).
If there is no such file, create it, instructions are available at this website.
Make a new line in the file. On that line, enter whitelist_from, followed by the address that you wish to add to your Safe Senders list (clevelandpublictheatre@mail-cptonline.org). To add our new e-newsletter domain to the Safe Sender list, enter @mail-cptonline.org.
Save and close the file.

VERIZON
Open your Inbox.
Click Options.
Click Block Senders.
Locate the “Safe List”.
Enter your contact’s domain (mail-cptonline.org).
Click OK.

WINDSTREAM
Click the Settings tab.
Click Messages.
Click Allow and Block Messages.
Select “Advanced Block Senders”.
In the Allowed Senders and Domains area type the sender (clevelandpublictheatre@mail-cptonline.org) and domain (mail-cptonline.org) you want to allow.
Click OK.

YAHOO
In Yahoo Mail, your Contacts list is your Safe Sender list. To add CPT’s new From Address (clevelandpublictheatre@mail-cptonline.org) to your Yahoo Contacts:

Open your Yahoo mailbox.
Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
Click “New Contact”.
Fill in the fields of your Contact.
Click Save.